Conflict Resolution and Transformation Toolkit

The purpose of this app is to provide learners with a basic understanding of the field of Conflict Resolution and transformation and its application, both theoretically and practically, to peace building intervention in contemporary conflicts. Topics include:

1. The nature of conflict;

2. Dimensions of conflicts;

3. Key concepts of conflict resolution and transformation;

4. Conflict Analysis;

5. Conflict styles and tactics;

6. Mediation;

7. Dialogue;

8. Negotiation;

9. Arbitration;

10. Restorative justice and

11. Forgiveness and reconciliation.